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Quality

 

Quality Policy

Wartburg Tool & Die pledges to provide a quality product that satisfies our customers’ requirements, delivered on time, every time.  We are committed to continuously improve our processes to provide goods and services at a better value to our customers.

 

 
Management Responsibility

The scope of Wartburg Tool & Die, Inc.’s operation is that of a full service tool and die shop providing such services as General Machining, NC Milling & Lathe work, EDM, Programming, Grinding and Assembly.  The operation is divided into three phases: Process Planning, Production Control & Verification, and Product Release. Each of these phases is outlined in the Quality Procedures Manual.

MANAGEMENT COMMITMENT

Our commitment to the development and continual improvement of the effectiveness of the quality management system is evidenced by the following:

1.  The importance of meeting customers’ requirements is communicated to all personnel
      at Wartburg Tool & Die, Inc.;
2.  Wartburg Tool & Die’s quality policy and quality objectives are defined by this quality
     management system;
3.  Clearly published quality objectives
4.  Management reviews are conducted at least annually;
5.  Needed resources are supplied.

CUSTOMER FOCUS

Customer needs and expectations are determined and converted into requirements and fulfilled with the aim of achieving customer satisfaction.  Wartburg Tool & Die’s method for achieving this is outlined in the Quality Procedure on Process Planning.

QUALITY POLICY

The Quality Policy:

1.  Is appropriate to the purposes of Wartburg Tool & Die; Inc.
2.  Includes a commitment to meeting requirements and to continual improvement of the
     effectiveness of the quality management system;
3.  Provides a framework for establishing and reviewing quality objectives;
4.  Is communicated by training, posters & safety meetings and understood at appropriate
     levels in the organization;
5.  Is reviewed for continued suitability;
6.  Is controlled.

 

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